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Staff Spotlight: Krystal Ross

Each month, we plan to interview a Foundation team or board member about his/her role and involvement in ACEs. We hope you enjoy this peak behind the curtain into what inspires us to keep going!

As the ACE Awareness Foundation operations manager, Krystal Ross makes sure schedules and budgets are in check. She also plays a vital role in ensuring our Universal Parenting Place (UPP) therapists have all the tools they need to reach their communities. In many ways, she is the hub of the wheel that keeps the Foundation spinning! Learn more about Krystal’s role at the Foundation and her hopes for the future.

How did you first get involved with the Foundation?

I came across a posting for a position at the ACE Awareness Foundation. As I read up on ACEs and the Foundation’s mission, I was energized by the opportunity. A friend reminded me that I always wanted a job that would help people, and this seemed perfect. I was hired as an administrative assistant in January 2016.

How has being a part of the Foundation impacted your worldview? 

Being here for almost two years now, I really see the impact of our work, especially in spreading awareness of ACEs and childhood trauma. What we’re doing is bringing everything to the forefront. Once people understand trauma and how it has or could impact them and their community, our therapists come in and help people move past it. And where before people didn’t feel comfortable talking about what happened to them, we give them the space and the tools to overcome.

How would you describe your role? It seems to be constantly changing!

(Laughs) I do whatever is asked and try to help wherever I can. My role is one of flexibility and assurance to make sure everyone else’s day can go as smoothly as possible from A to Z.

What is a typical day like?

I set up meetings and make sure everyone is where they need to be. I handle invoices and travel arrangements. I make sure that calendars are updated at our five UPP sites and our social media reflects the numerous activities and events we offer. No two days are alike! My day is never the same, but that’s part of what I love about it.

What has been your favorite part of the job? 

I really enjoy hearing feedback from clients and knowing that once somebody becomes aware of ACEs, they can get the help they need. It’s an issue that impacts everybody in some way and we’re helping these communities recognize it and move forward. I strongly encourage everyone to stop by and see all the great work that’s happening at our UPPs!

We also have a wonderful group of women working at the Foundation.

What is your hope for the future?

I hope that this message and awareness of ACEs continues to spread like wildfire across the state and beyond.

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